haVE a Question?

Contact Us

Learn more about how you can get involved or get in touch with us with any questions below:

Got a Question?

Contact

Us

Learn more about how you can get involved or get in touch with us with any questions below:

519-890-1847

519culture@gmail.com

Check us out on our socials.

519-890-1847

519culture@gmail.com

Check us out on our socials.

Shipping & Returns

FAQ

For orders within Canada and to the US, we offer $15 flat rate shipping with Canada Post
*Flat rate shipping does not apply to wholesale and corporate orders

519 Culture gifts are shipped from McGregor, Ontario, Canada.

We currently ship to Canada and the US with Canada Post.

All orders are shipped within one week from the day of purchase, unless otherwise arranged. Canada post can not guarantee a delivery date or time. Most gifts arrive within 7 business days.
*Please contact us for special shipping requests.

If you are placing an order from the US, you will be charged in CAD. Please note there is a possibility of being charged customs fees/tariffs on your box. You, the buyer, are responsible for paying these fees.

Order processing time is 1-3 business days, special requests can be made. Please contact us if needed to make specific arrangements 519culture@gmail.com

Refunds and exchanges are only offered on damaged or defective products.

Order processing time is 1-3 business days, special requests can be made. Please contact us if needed to make specific arrangements 519culture@gmail.com

We have beautiful cards available as add ons! We can hand write your message or leave it blank for you to fill out.

It is our absolute favourite thing to do, working alongside you to create an amazingly unique and local gift! Contact Serena today 519culture@gmail.com

Yes! Gifting is what we do and corporate gifts are a great way to show your employees, clients and associates your appreciation. Even better, you will be supporting so many local businesses in your hometown.

If you have a local business and want to be a part of these gifts, we are always welcoming new partners, please click here

If you are looking for gifts for employees, clients, etc please contact Serena at 519culture@gmail.com

Due to the custom nature of our gift boxes, we do not accept returns or exchanges.
If you have an issue with a product, please contact the business directly.

For orders within Canada and to the US, we offer $15 flat rate shipping with Canada Post
*Flat rate shipping does not apply to wholesale and corporate orders

519 Culture gifts are shipped from McGregor, Ontario, Canada.

We currently ship to Canada and the US with Canada Post.

All orders are shipped within one week from the day of purchase, unless otherwise arranged. Canada post can not guarantee a delivery date or time. Most gifts arrive within 7 business days.
*Please contact us for special shipping requests.

If you are placing an order from the US, you will be charged in CAD. Please note there is a possibility of being charged customs fees/tariffs on your box. You, the buyer, are responsible for paying these fees.

Order processing time is 1-3 business days, special requests can be made. Please contact us if needed to make specific arrangements 519culture@gmail.com

Refunds and exchanges are only offered on damaged or defective products.

Order processing time is 1-3 business days, special requests can be made. Please contact us if needed to make specific arrangements 519culture@gmail.com

We have beautiful cards available as add ons! We can hand write your message or leave it blank for you to fill out.

It is our absolute favourite thing to do, working alongside you to create an amazingly unique and local gift! Contact Serena today 519culture@gmail.com

Yes! Gifting is what we do and corporate gifts are a great way to show your employees, clients and associates your appreciation. Even better, you will be supporting so many local businesses in your hometown.

If you have a local business and want to be a part of these gifts, we are always welcoming new partners, please click here

If you are looking for gifts for employees, clients, etc please contact Serena at 519culture@gmail.com

Due to the custom nature of our gift boxes, we do not accept returns or exchanges.
If you have an issue with a product, please contact the business directly.

all about

Shipping

For orders to the Canada and to the US, we offer $20 flat rate shipping via FedEx, Canpar and UPS.

*Flat rate shipping does not apply to wholesale and corporate orders

All 519Culture gifts are shipped via FedEx, UPS and/or Canpar from Windsor, Ontario, Canada.

We currently ship to Canada and the US via FedEx, Canpar and UPS.

*Shipping time does not include processing time.

Shipping estimates are provided at checkout.

If you need an order by a specific date, please contact us prior to ordering.

If you are placing an order from anywhere except Canada, there is a possibility you will have to pay customs fees/tariffs on your gift. You, the buyer, are responsible for paying these costs.

Current order processing time is 1-4 business days.

We’ve all been there. You forgot a special occasion! Send a note to 519culture@gmail.com and we’ll work with you to get your gift shipped ASAP.

For orders to the Canada and to the US, we offer $20 flat rate shipping via FedEx, Canpar and UPS.

*Flat rate shipping does not apply to wholesale and corporate orders

All 519Culture gifts are shipped via FedEx, UPS and/or Canpar from Windsor, Ontario, Canada.

We currently ship to Canada and the US via FedEx, Canpar and UPS.

*Shipping time does not include processing time.

Shipping estimates are provided at checkout.

If you need an order by a specific date, please contact us prior to ordering.

If you are placing an order from anywhere except Canada, there is a possibility you will have to pay customs fees/tariffs on your gift. You, the buyer, are responsible for paying these costs.

Current order processing time is 1-4 business days.

We’ve all been there. You forgot a special occasion! Send a note to 519culture@gmail.com and we’ll work with you to get your gift shipped ASAP.